Shipping & Delivery Policy
HALYO is a 100% digital platform. All deliverables are provided electronically — no physical shipping is involved.
Digital Delivery Only
HALYO is a wedding marketplace platform that provides digital services only. We do not sell, ship, or deliver any physical goods. All subscriptions, listings, and features are activated and delivered electronically via your registered account.
What You Receive (Digital Deliverables)
Subscription Activation
Your venue or vendor listing is activated and made visible on HALYO within 24 hours of confirmed payment.
Listing Visibility
Your business profile appears in search results and category pages for the duration of your subscription plan.
Lead Access
You receive direct customer inquiries and contact details via WhatsApp and email notifications.
Dashboard Access
Full access to your Owner Dashboard to manage listings, view inquiries, and track subscription status.
Payment Receipt
A digital receipt/invoice is generated immediately after payment and accessible from your account.
Support Access
Priority customer support via email and WhatsApp for the duration of your subscription.
Delivery Timeline
Payment Confirmation
Payment receipt and order confirmation sent to your registered email address immediately.
Subscription Activation
Your subscription plan is activated and listing visibility enabled after admin review and approval.
Dashboard Access
Owner Dashboard access is granted instantly after account creation and login.
Listing Live
New listings go through a quality review process before appearing in search results.
Invoice Generation
Digital invoice generated immediately after payment and available for download from your dashboard.
Frequently Asked Questions
No. HALYO is a purely digital marketplace platform. We do not manufacture, stock, or ship any physical goods. Your purchase on HALYO is for a digital subscription service that gives your business visibility on our platform.
Questions About Delivery?
Our support team is here to help with any questions about your subscription or digital delivery.
Also see: Refund & Cancellation Policy · Terms of Service